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MatchTeach

Safety guidelines

How we keep lessons safe, and what you can do if something feels wrong.

In an emergency

If you or a child are in immediate danger, call the police on 15. Then report it to us.

Call 15

Quick help

Report a problem

Use “Report” on a profile, request, review or message. Reports are private and reviewed by our team; safety reports first.

My reports

Block someone

Open the conversation and choose “Block”. Blocked people can’t message you or be matched with you.

Open messages

Female tutors only

When you post a request you can ask for a female tutor; we only match tutors who fit. Tutors can also choose to teach home tuition to female learners only.

Post a request

If we act on your account

See why, and appeal within 30 days if you think we got it wrong.

Moderation

Safety

This policy is not available right now. Please try again later.