Privacy Policy

Privacy Policy

What we collect

• Account details: name, email, phone number, language and timezone.
• Learner details that parents add: first name, grade, school, subjects and learning needs.
• Tutor profiles, verification documents (stored encrypted, never public) and payout details (encrypted).
• Messages, bookings, payments and reviews on MatchTeach.

How we use it

• To match learners with tutors, run lessons and payments, and keep the platform safe.
• Contact details in messages are hidden until a lesson is paid, to protect both sides.
• Staff access is limited to what their job needs and is logged.

Children

We never show a learner's name or photo publicly. Tutors talk to the parent account, not directly to a minor.

Your choices

You can download your data, change what parts of your profile are public, and delete your account from your settings. Some payment records are kept as the law requires.

This is a draft for legal review before launch.